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Are you trying to download Snapchat on your mobile phone, but it’s not downloading, updating, or even installing, so you’re wondering why you can’t download the Snapchat app?
Snapchat is like any other app that gets frequently new updates whether on the Apple Store for iPhone users or Play Store for Android users.
However, if you’re not able to download the Snapchat app on your phone, this means that the app itself has an issue; The issue consists of the app being down or the Snapchat server itself running into an outage.
There are other reasons as well that can cause you to not be able to download the app.
The issue is mostly happening on iPhone devices, but could also be present on Android.
Today I will show you why you can’t download the Snapchat app on your phone and how to fix it.
Why I Can’t Download Snapchat?
The main reason why you can’t download the Snapchat app is either the Snapchat app is down or the server is having currently an outage.
In some cases, the App Store might block you from downloading the app because you haven’t updated your payment method.
For Android users, the Play Store can have a full cache.
So these are the possible reasons why you can’t download the Snapchat app:
- The Snapchat app is running into an issue;
- Your mobile phone doesn’t have enough storage;
- The App Store or Play Store cache is full;
- Your phone’s internet connection is unstable;
- The payment method needs to be updated on the App Store;
- Your phone became too old, or it’s not compatible to download apps.
If you suspect anything else that’s preventing you from downloading, updating, or installing the app, this means there is a serious technical issue.
So it needs the intervention of the Snapchat support team.
How to Update Snapchat on iPhone
To update the Snapchat app on your iPhone, close the App Store, then reopen it again and tap on the “Update” option.
If this doesn’t work, you need to check if there is a server outage on the Snapchat side.
So it’s better to wait for a while before attempting to update the app again.
Then you need to update the app manually.
However, if it’s still not working, there are other fixes that you can try to fix this issue.
These steps below mostly work for iPhones, but some can also work for Android.
So follow them carefully.
1.Wait until the next day and try updating Snapchat again
The first thing to do is to check if the Snapchat server has an issue.
To do so, you need to visit the Downtector website and see if there is a spike on the server graph.
If this is the case, it means that Snapchat is running into an issue.
However, it might not have a spike but still, you’ll find out that you can’t download the Snapchat app from the App Store.
So it’s better to wait for the next day until they solve the issue.
2.Update your payment method on the App Store
One of the main reasons you can’t download or update the Snapchat app on your iPhone is because the payment method has an issue.
It could be that your latest added credit card has expired, or the App Store is simply asking you to update the payment.
When there is a payment method issue on the App Store, it won’t let you download or update any app.
So you need to add a new payment method by going to “App Store > Tap on your “Profile Picture” > Tap on your name or email address > Manage Payments > Then add your new payment method”.
You can also skip the payment method by selecting “None” when the popup shows up after tapping on the “Update” or “Download” button.
3.Restart your device
This is the most obvious thing to do if you’re still facing the same issue.
As restarting your phone could be the easiest and fastest solver that you’re still not aware of.
To restart your phone tap and hold the right unlock button and the volume down button on your phone.
Then power off your iPhone, and after a while, turn it ON to try updating the app again.
4.Manually update your Snapchat
When you restart your phone, you need to manually try updating your Snapchat app.
To do so:
- Launch the App Store;
- Tap on your apple “Profile Picture” at the top right of the screen;
- Scroll down to the “UPCOMING AUTOMATIC UPDATES” menu;
- Find the “Snapchat” app update;
- Tap on the “Update” button.
After that, the app has to download the new update, and you should be able to use it again.
5.Try using another phone
If you still can’t download the Snapchat app on your phone after trying all the methods above, it means that there is a serious technical issue with your phone.
There is a possibility that your phone storage or its cache is full.
So it’s better before clearing the cache or start acting with your phone’s storage to try another phone.
Keep in mind that the phone might be banned by Snapchat because you’ve violated its community guidelines.
So you may be able to download and update the app but can’t log in or open it.
The above fixes are the most common ones that you may find helpful in your situation.
As Snapchat updates its app so frequently, the app may be down and can’t be used right now.
So the main reasons why you can’t download the Snapchat app is either the app is down or your phone has a technical issue.
However, the least possible reason could be that your phone is banned if it’s a used phone you recently bought from someone.
So make sure that it’s not banned by logging in to the app with your account.
Today you’ve become aware of why you can’t download the Snapchat app and how to update it.