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So you’re trying to fix the missing eye profile view on TikTok and you don’t know how?
TikTok has recently launched a new feature that provides you with a history of your profile viewers.
You don’t need to follow new tricks anymore to check who viewed your profile on TikTok.
This feature shows you who visited your profile in the past 30 days.
You can turn it ON or OFF whenever you want.
However, a lot of users have reported that the eye icon has suddenly disappeared from their profile.
The best way to fix the missing eye profile view on your TikTok is by uninstalling and reinstalling the app.
There is a slight difference between the iPhone and the Android while following the process.
Today I will teach you how to fix the missing eye profile view icon on TikTok.
How To Fix Missing Eye Profile View On TikTok
To fix the missing eye profile view on TikTok, you need to tap and hold on the app icon to uninstall it.
After uninstalling the app you will need to open the Play Store on Android or the App Store on your iPhone to download and install the app again.
By doing so, you will refresh the cache of the app and reset its settings.
You just need to keep in mind that in some countries the feature is still not completely implemented.
So TikTok is working on rolling it out all over the world.
In order to get access to the feature, you need to follow the steps below carefully.
1.Delete your TikTok app
First, tap and hold on to the TikTok app icon.
After tapping the icon a new pop-up will show up.
On the pop-up, you’ll see “Remove App” on iPhone and “Uninstall” on Android.
In our case, we are using an iPhone.
So tap on “Remove App” to uninstall the app.
By reinstalling the app you’ll fix the missing eye profile view icon on your TikTok profile.
Note that for the iPhone users, when you delete “Remove App” you need to tap on “Delete App” to delete all the data related to TikTok.
It’s like clearing the cache of the app completely.
3. Log in to your TikTok account
After reinstalling the app you need to log in to your TikTok account.
To do so, enter your email address and your password then tap on login to sign in to your account.
You can also use other log-in options like “Google, Facebook, and others” if you have any.
Then once you log in you’ll see the eye icon at the top right of the screen.
So you can now enable the profile view to start using the feature.
4.Tap on the Eye icon
When you see the eye icon on your TikTok profile page, tap on it.
Then you’ll be redirected to the profile view description page.
On the profile view page, you’ll see a description of the profile view feature.
However, the feature is automatically turned OFF.
So when you visit other users’ profiles, they wouldn’t know it until you turn the feature ON.
5.Enable the feature
Now that you’re on the profile views history page, you’ll see two buttons at the bottom of the page.
The two buttons are “Not Now” and “Turn ON”.
To turn the feature ON, you need to tap on the “Turn ON”.
When you turn the feature ON, you’ll be redirected to a new page.
On that page, you’ll be able to see all users who have visited your profile in the past 30 days.
Keep in mind that sometimes when you close the app without turning ON the feature, the eye icon will disappear again if you left the app.
If this happens to you, it either means the feature is still not available in your country, or you have an issue with your account preferences.
So you need to Contact TikTok Support to solve that issue.
6.Contact the TikTok support
When you try the method above, and you’re still missing the eye profile view icon on TikTok, you need to contact support to fix this issue.
The issue could be happening distinctly with your account, this is why you need to contact support.
To do so, you need to open the “Settings” page.
Then scroll down until you find “Report a problem”, and tap on it.
On the “Report a problem” page, you’ll see a “Paper with pen” icon at the top right of the screen.
Tap on the “Paper with pen” icon.
On the new page, tap again on the “Paper” icon.
You can copy this text as an example:
“Hi, I am having a problem when I open my TikTok account, sometimes I can see the eye icon (Profile Views) at the top right of the profile page.
When I close and reopen the app it disappears and gets replaced by another icon which is the “Live events” icon.
Please help me find a solution to this problem.
When you add the message, tap on “Report”.
Now describe your issue.
Then your ticket will get reviewed by the TikTok support in the next 48 hours max.
TikTok features issues don’t always occur because of the app updates or countries’ availability.
You might have a problem with your account.
However, there are a number of users who reported that uninstalling and reinstalling the app solved the TikTok app, solved that issue.
Keep in mind that the eye icon feature might not show up in your profile as it’s only available for some countries.
So if the eye icon is still missing on your profile page.
Today you’ve learned how to fix the missing eye profile view issue on TikTok.