How to Fix “Something Went Wrong Please Try Again” on Messenger

Couples chatting using a Messages app on their phones

If you’re encountering the “Something went wrong please try again” error on Messenger, you may wonder how to fix it.

This issue is mostly affecting Android devices rather than iPhones.

So to fix “Something went wrong please try again” on Messenger, delete all your Messenger apps, reinstall an older version manually, then sign in with the old version you’ve installed, and finally update the app from the Google Play Store; Some users reported that switching to an IOS device has solved the issue.

Others have cleared the cache, and it worked, but it may not work with you.

Today I will teach you how to fix the “Something went wrong please try again” issue on Messenger.

Why Does My Messenger Say Something Went Wrong Please Try Again?

The main reason you’re receiving the “Something went wrong please try again” error, is that you’re using either an outlet or the latest version of Messenger.

Either way, the issue is coming from the app itself and not your phone.

But sometimes your phone could be the issue as it may have to be replaced by something else.

So here are all the possible reasons:

  1. There is a bug on Messenger with the app;
  2. Your phone isn’t working with the current version of Messenger;
  3. The app doesn’t support your Android device.

How to Fix “Something Went Wrong Please Try Again” on Messenger

Download an older version of Messenger to fix the "Something went wrong please try again" error

To fix the “Something went wrong please try again” issue, you need to log out from your Messenger, and uninstall the current version.

After uninstalling the app, you need to download Facebook Messenger manually from this link, then log in to it, and update the app from the Play Store.

You can try older versions if the one above doesn’t work.

Here’s the method step by step:

  1. Uninstall all the Facebook and Messenger apps from your phone;
  2. Download the Messenger APK version manually;
  3. Log in with the app you’ve installed;
  4. Go to the Play Store and update the app;
  5. Launch the new Messenger.

Keep in mind that this method works only with Android devices.

So if you’re encountering the issue on your iPhone, you’ll have to use another device, or simply try switching to an Android device.

Note: Don’t log in to any new accounts using the new Messenger app, otherwise, this will disrupt the app, and you’ll have to repeat all the steps above.

How Do I Clear My Messenger Cache?

To clear the Cache of your Messenger, there are two methods, which are for Android and iPhone devices.

However, clearing the cache on your Messenger might not help in fixing the “Something went wrong” error, yet, it’s worth a try.

1.Clear Messenger Cache on iPhone

Clear cache of Messenger on iPhone

On iPhone, you simply need to uninstall the app and delete its data then reinstall it again.

To do so, long tap on the Messenger icon, and tap on “Remove App”.

A new menu then will show up with three options including the “Delete App” option.

Tap on the “Delete App” option to completely remove all the related app data.

Then download the app from the App Store.

2.Clear Messenger Cache on Android

Clear the Cache of Messenger on Android

As Android devices are very different, there is a common method to follow to clear the cache.

Keep in mind that some appellations on the Settings may be different.

To clear your Messenger cache on Android:

  1. Open your phone’s Settings;
  2. Tap on “Apps”;
  3. Find the “Messenger app” and tap on it;
  4. Tap on the “Storage” option;
  5. On the new page tap on the “Clear Cache” button.

This may fix the “Something went wrong please try again” error on Messenger.

But it does not apply to all users, so the best method is to install an older version of Messenger, log in to it, then update the app.

Further Reading

Why Is Messenger Profile Picture Greyed Out?

Facebook Messenger Word Effects Not Showing? Fix It Now

How to Unignore Someone on Messenger