Why Is Textnow Not Working On My iPhone?

Are you wondering why Textnow is not working on your iPhone?

A lot of iPhone users are facing issues with the new Textnow updates.

Most of these issues are occurring either on the app or with the Textnow Sim card.

The main reason why Textnow isn’t working is that you’re either using an old iPhone or the SIM card you ordered has an issue; If the app isn’t working, it means Textnow has a server issue, probably an outage.

These issues may occur when you try to send text messages, call someone or use an internet connection.

It might also be that the app has to be updated

So today I will teach you why Textnow isn’t working on your iPhone.

Why Is Textnow Not Working On My iPhone?

Textnow is not working on iPhone because it's getting an error message

The most obvious reasons Textnow is not working on your iPhone are that the SIM card chip may be damaged, or the Textnow server is at its peak.

There are some things to be aware of, especially if you’re running Textnow on your iPhone.

Some of these issues aren’t iPhone-related issues.

Here is the list of the common issues:

  1. You’re using an old iPhone, probably a 3G iPhone;
  2. The SIM card isn’t working or damaged;
  3. There is a connection issue on the app.

Please note that the issues above may not be definitive as Textnow keeps updating its platform.

So other issues may occur.

How to Fix Textnow When It’s Not Working?

The first obvious thing to fix the Textnow app when it’s not working is to restart your phone.

Restarting your phone will refresh the app for any technical conflict and clear the phone’s memory.

If you still find any issues upon the restart, then it’s better to start looking at the fixes below.

However, depending on the situation you’re facing, you need to follow the fixes below.

1.Use the Sim card on another phone

If you bought a Textnow activation kit you’ll receive the SIM card.

When you install the SIM card, you may not see any connection signal that confirms the SIM card is working.

In this case, your Textnow SIM card is not working because your iPhone is locked.

Make sure that it’s unlocked to unleash the full potential of the activation kit.

If you don’t know whether your phone is unlocked or not, try using the SIM card on another phone.

When you install it on another phone, and it works, it means your phone is locked, and you need to unlock it by going to your carrier’s agency and asking them to do so.

2.Order Another Textnow Sim Card

Some Textnow users have reported that the SIM card wasn’t working and after ordering another kit for $0.99, the new SIM card worked fine.

So if you believe your phone is unlocked, but you are still encountering issues with your SIM card, then order a new one.

Once you get the new SIM card, follow the steps carefully:

  1. Log in to your Textnow account;
  2. Tap on the “Three Horizontal” lines then tap on “Active SIM card”;
  3. Follow the instructions to complete the activation.

Now, when the card activation is completed, make sure to turn ON your “Cellular Data”.

To do so go to “Settings > Cellular > Turn ON (Cellular Data)”.

3.Switch the connection to Wi-Fi

When you’re using the Textnow app on your mobile network connection, but you find out that it stopped working, then try connecting your device to a Wi-Fi network.

It’s important when you want to switch connections to turn ON and OFF the airplane mode.

This will refresh the phone connection settings.

If Textnow is still not working on your iPhone, then try it instead on your PC.

4.Check for Textnow server issues

As Textnow is an app that uses the internet to connect people together all around the world, they definitely connect to a server, so they can provide their services.

The server could have an outage that leads the app to crash with you sometimes.

You may not be able to connect to the app when there is a server outage.

To confirm if there is a server issue, visit Justuseapp.com.

If you see a spike in the graph, it means there is an issue with the Textnow app and that’s why it’s currently not working on your iPhone.

So the best thing to do is to wait for at least 2 hours and try again later.

5.Contact Textnow Support

If you’ve tried all the fixes above, but you find out you’re in a jam, then your last option is to contact Textnow support.

But it’s crucial to sign in to your account to get full help from support.

Otherwise, you won’t get connected to an agent to get the desired support you’re looking for.

Try using your PC if you can’t access the app on your phone.

This method works with both your PC and mobile phone.

To do so:

  1. Login to your Textnow app;
  2. Tap on the “Three Horizontal Lines” at the top left, then tap on “Support”;
  3. Now tap on “Browse articles”;
  4. On the new page wait until you see the “Chat Box” at the bottom right and tap on it;
  5. Then start chatting with the bot, and tap on the “Get in touch” button once it appears in the bottom right to chat with an agent.

Therefore, tell the support agent what’s not working with your Textnow app on your iPhone whether it’s a SIM, connection, or account issue, and they will help you resolve the issue.

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